Why can’t I see my purchase in the order history? 21 October 2022 07:00 Updated It is possible that the order was placed as a guest (Guest). For further confirmation, contact Customer Service by writing to email@example.com. Related articles I have not received the order confirmation email. What should I do? Returns and Refunds How can I verify order status or shipping? Can I make changes to the contents of my order? When will I be charged for the payment?